An Operations Update from our Executive Director

April 2020

Dear SAPA! Supporter,

I want to start by thanking everyone who has supported us this past month through donating, fostering, adopting and volunteering. We are so grateful for all you do for our homeless dogs and cats. COVID-19 has created unprecedented times, and I am in awe of the commitment to continue saving lives.

My team has adapted and shifted operations to adhere to CDC guidelines and to protect themselves and our guests. These trying times have forced us to be innovative with our programs and how we assist our community and pets.

Here are some of the shifts in operations we’ve implemented:

  1. Our two open locations (Medical Clinic and Building One at Animal Care Services) are now appointment only to control the numbers of guests on-site at one time. Please see our available dogs and cats at and on our Urgents & Adoptables Facebook page.  To schedule an appointment at our Medical Clinic, please email; for an appointment for Building One at Animal Care Services, please email placement@sanantoniopetsalive.orgPlease note:  the Mayor of San Antonio just made it mandatory to wear masks when out in public, we will be enforcing masks when on-site.
  2. To remove all barriers for the community to foster one of our dogs or cats, we have created a “Cuddle Shuttle” service. This service allows anyone who is an approved SAPA! foster to have a volunteer drop a foster pet to them! In addition, this program also delivers pet food to those with a SAPA! animal. If you’re interested having a foster or pet food delivered to you, please visit HERE or are interested in volunteering for this service, please visit HERE. If you would like more details or have any questions, please email
  3. Our medical team is now assisting our dogs and cats in foster care through a “Drive Thru” system. All vaccines and preventatives are administered in our foster’s car to remove person-to-person contact.
  4. The city municipal shelter has halted spay/neuter surgeries during COVID-19, so we have partnered with a local clinic. They will perform our surgeries until further notice to ensure all adopted pets are sterilized and we do not contribute to pet overpopulation.

Animal shelters are considered an essential service, so we are still boots on the ground saving lives and still conducting adoptions. To do our part in flattening the curve, our staff is social distancing, constantly washing their hands and wearing masks.


Thank you for stepping up to care for shelter pets in need.


To save animals’ lives,

Rebecca Mayberry
Executive Director, San Antonio Pets Alive!